A fix has been implemented and we are monitoring the results.
Posted May 19, 2022 - 15:23 BST
Update
We are continuing to work on a fix for this issue. We're seeing improvement in making outbound SEPA payments but there may be further delays in beneficiaries receiving these payments.
Posted May 19, 2022 - 13:10 BST
Identified
Our partner has identified the issue and a fix is being implemented. We've seen some improvement in making outbound SEPA payments but there may be further delays in beneficiaries receiving these payments.
Posted May 18, 2022 - 20:31 BST
Investigating
Our partner is investigating an issue where customers are unable to make outbound SEPA payments. We'll continue to provide further updates on this issue as it progresses.