All Systems Operational

Monese app Operational
Account opening Operational
Card payments Operational
ATM withdrawals Operational
Outgoing transfers Operational
Incoming transfers Operational
Card top-ups Operational
Cash top-ups Operational
Saving Pots deposits and withdrawals Operational
Incoming SEPA payments Operational
Cash Advance Operational
Account help and support Operational
Monese to Monese transfers Operational
Card In-App Managment Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Aug 31, 2026

No incidents reported today.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026

No incidents reported.

Aug 26, 2026

No incidents reported.

Aug 25, 2026

No incidents reported.

Aug 24, 2026
Completed - The scheduled maintenance has been completed.
Aug 24, 05:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 24, 00:00 BST
Scheduled - On 24 August, PayPoint is performing scheduled maintenance, which means you won't be able to top up your account with PayPoint during this time. Card top-ups will still work.

We thank you for your patience while we resolve this issue, and we’ll update this page as soon as we can.

Aug 21, 15:03 BST
Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

No incidents reported.

Aug 20, 2026

No incidents reported.

Aug 19, 2026

No incidents reported.

Aug 18, 2026

No incidents reported.

Aug 17, 2026

No incidents reported.