Resolved -
This incident has been resolved. For any issues, please get in touch with our Support team via monese.com/help.
Feb 19, 13:58 GMT
Monitoring -
We've implemented a fix and all debit card top-ups should be working as normal.
Jan 14, 16:26 GMT
Update -
We're continuing to work with our partners to investigate the issue.
Jan 4, 12:25 GMT
Investigating -
Some debit card top-ups are unavailable at the moment. We’re sorry for the inconvenience – we’re working to identify the issue and bring these back as soon as possible. All other top-up options are available as normal.
Jan 2, 13:50 GMT