Investigating - Top-ups made to your Monese account via Open Banking will be temporarily unavailable until further notice. You can still top-up your account by making a bank transfer, an instant card top-up or cash top-up. We apologise for any inconvenience and we'll provide further updates.
Jan 30, 2023 - 17:08 GMT
Resolved -
This incident has been resolved.
May 25, 17:46 BST
Investigating -
One of our partners is experiencing a technical issue that's affecting debit card top-ups. We’re working with them to identify the issue and resolve this. We’ll update this page once we have further information.
May 25, 09:09 BST
Completed -
The scheduled maintenance has been completed.
May 21, 09:30 BST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 08:00 BST
Update -
We will be undergoing scheduled maintenance during this time.
May 8, 11:37 BST
Update -
We will be undergoing scheduled maintenance during this time.
May 8, 11:35 BST
Scheduled -
One of our partners is having a maintenance at the moment that is affecting contacting our Support team via chat. Email services will still work, please do not hesitate to contact us support@monese.com.
We thank you for your patience while we resolve this issue, and we’ll update this page as soon as we can.
May 8, 09:55 BST
