Update - Our partner is still working on fixing the issue, so transfers to Brazil continue to be unavailable in the app. We'll update this page as soon as we have more updates.
Nov 12, 17:17 GMT
Update - Our partner is still working on fixing this issue. We're really sorry for the inconvenience, and we'll keep posting updates here.
Oct 30, 09:44 GMT
Identified - Our partner has identified the issue and is working on a fix.
Oct 20, 16:32 BST
Investigating - One of our technical partners is experiencing an outage, which is affecting outgoing international transfers to Brazil. That means transfers to Brazil (in Brazilian real) won’t go through at the moment. Sorry for the inconvenience – we’re working with our partner to identify the issue and fix this as soon as possible.
Oct 19, 08:51 BST
Monese app ? Operational
Monese for web ? Operational
Account opening ? Operational
Card payments ? Operational
ATM withdrawals ? Operational
Outgoing transfers ? Degraded Performance
Incoming transfers ? Operational
Card top-ups ? Operational
Cash top-ups ? Operational
Account help and support ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Monese API response time
Fetching
Past Incidents
Nov 29, 2020

No incidents reported today.

Nov 28, 2020

No incidents reported.

Nov 27, 2020

No incidents reported.

Nov 26, 2020

No incidents reported.

Nov 25, 2020

No incidents reported.

Nov 24, 2020

No incidents reported.

Nov 23, 2020

No incidents reported.

Nov 22, 2020

No incidents reported.

Nov 21, 2020

No incidents reported.

Nov 20, 2020

No incidents reported.

Nov 19, 2020

No incidents reported.

Nov 18, 2020

No incidents reported.

Nov 17, 2020

No incidents reported.

Nov 16, 2020

No incidents reported.

Nov 15, 2020

No incidents reported.