All Systems Operational
New Account Opening ? Operational
Card transactions ? Operational
Payments ? Operational
Monese App ? Operational
Cash Deposits ? Operational
Account Help and Support ? Operational
Cash Withdrawals ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Monese API response time
Fetching
Past Incidents
Nov 14, 2019

No incidents reported today.

Nov 13, 2019

No incidents reported.

Nov 12, 2019

No incidents reported.

Nov 11, 2019

No incidents reported.

Nov 10, 2019

No incidents reported.

Nov 9, 2019

No incidents reported.

Nov 8, 2019

No incidents reported.

Nov 7, 2019

No incidents reported.

Nov 6, 2019

No incidents reported.

Nov 5, 2019

No incidents reported.

Nov 4, 2019
Resolved - We can confirm that the issue has been resolved. All affected payments have been processed and all new payments should process as normal. We apologise for any inconvenience caused.
Nov 4, 14:08 GMT
Investigating - We are currently experiencing a technical issue which is causing delays in processing outbound UK Faster Payments, SEPA payments, International payments, Monese to Monese payments and withdrawals from Saving Pots, from this morning.

We are currently investigating and working on a resolution, once the issue has been resolved all payments will be processed. We apologise for any inconvenience caused.
Nov 4, 11:00 GMT
Nov 3, 2019

No incidents reported.

Nov 2, 2019
Completed - The scheduled maintenance has been completed.
Nov 2, 18:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 2, 08:00 GMT
Scheduled - Our UK banking partner is performing scheduled maintenance on critical systems affecting the processing of any outbound UK Faster Payments between 08:00 and 18:00 GMT. Any such payments made during the maintenance will be held and completed after the maintenance is successfully finished. This does not disrupt Monese to Monese payments nor card transactions.
Nov 1, 14:27 GMT
Nov 1, 2019

No incidents reported.

Oct 31, 2019

No incidents reported.