Monese Status Status

Open Banking top-ups temporarily unavailable

Investigating - Top-ups made to your Monese account via Open Banking will be temporarily unavailable until further notice. You can still top-up your account by making a bank transfer, an instant card top-up or cash top-up. We apologise for any inconvenience and we'll provide further updates.
Jan 30, 2023 - 17:08 GMT

Monese app Operational

Monese for web Operational

Account opening Operational

Card payments Operational

ATM withdrawals Operational

Outgoing transfers Operational

Incoming transfers Degraded Performance

Card top-ups Operational

Cash top-ups Operational

Account help and support Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Monese API response time

Fetching

Past Incidents

Feb 7, 2023

No incidents reported today.

Feb 6, 2023

No incidents reported.

Feb 5, 2023

No incidents reported.

Feb 4, 2023

No incidents reported.

Feb 3, 2023

No incidents reported.

Feb 2, 2023

No incidents reported.

Feb 1, 2023

UK Faster Payments delayed

Resolved - This incident has been resolved.
Feb 1, 10:18 GMT

Investigating - Because of an outage with our banking partner, we’re experiencing a problem with outbound UK Faster Payments at the moment.

We thank you for your patience while they resolve this issue, and we’ll update this page as soon as we can.
Feb 1, 09:30 GMT

Jan 31, 2023

No incidents reported.

Jan 30, 2023

Unresolved incident: Open Banking top-ups temporarily unavailable.

Jan 29, 2023

No incidents reported.

Jan 28, 2023

No incidents reported.

Jan 27, 2023

No incidents reported.

Jan 26, 2023

No incidents reported.

Jan 25, 2023

No incidents reported.

Jan 24, 2023

No incidents reported.