Monese Status

All Systems Operational

New Account Opening Operational

Card transactions Operational

Payments Operational

Monese App Operational

Cash Deposits Operational

Account Help and Support Operational

Cash Withdrawals Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Monese API response time

Fetching

Past Incidents

Nov 14, 2019

No incidents reported today.

Nov 13, 2019

No incidents reported.

Nov 12, 2019

No incidents reported.

Nov 11, 2019

No incidents reported.

Nov 10, 2019

No incidents reported.

Nov 9, 2019

No incidents reported.

Nov 8, 2019

No incidents reported.

Nov 7, 2019

No incidents reported.

Nov 6, 2019

No incidents reported.

Nov 5, 2019

No incidents reported.

Nov 4, 2019

Delays in processing outbound payments

Resolved - We can confirm that the issue has been resolved. All affected payments have been processed and all new payments should process as normal. We apologise for any inconvenience caused.
Nov 4, 14:08 GMT

Investigating - We are currently experiencing a technical issue which is causing delays in processing outbound UK Faster Payments, SEPA payments, International payments, Monese to Monese payments and withdrawals from Saving Pots, from this morning.

We are currently investigating and working on a resolution, once the issue has been resolved all payments will be processed. We apologise for any inconvenience caused.
Nov 4, 11:00 GMT

Nov 3, 2019

No incidents reported.

Nov 2, 2019

Scheduled maintenance affecting outbound UK Faster Payments

Completed - The scheduled maintenance has been completed.
Nov 2, 18:00 GMT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 2, 08:00 GMT

Scheduled - Our UK banking partner is performing scheduled maintenance on critical systems affecting the processing of any outbound UK Faster Payments between 08:00 and 18:00 GMT. Any such payments made during the maintenance will be held and completed after the maintenance is successfully finished. This does not disrupt Monese to Monese payments nor card transactions.
Nov 1, 14:27 GMT

Nov 1, 2019

No incidents reported.

Oct 31, 2019

No incidents reported.