Issue affecting some international payments

Incident Report for Monese Status

Resolved

This incident has been resolved.

Posted Jul 12, 2022 - 17:00 BST

Update

We are continuing to monitor for any further issues.

Posted Jul 12, 2022 - 17:00 BST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 12, 2022 - 16:38 BST

Identified

The issue has been identified and a fix is being implemented.

Posted Jul 12, 2022 - 16:27 BST

Investigating

Our partner is investigating an issue affecting some outbound international payments. We’ll continue to provide further updates on this issue as it progresses.

Posted Jul 12, 2022 - 15:14 BST

This incident affected: Outgoing transfers.