Delayed Monese to Monese transfers

Incident Report for Monese Status

Resolved

This incident has been resolved.

Posted Aug 17, 2020 - 12:42 BST

Update

We can confirm the issue has been resolved. We apologise for any inconvenience caused.

Posted Aug 17, 2020 - 12:42 BST

Monitoring

We've implemented a fix for this issue and we're currently monitoring the results.

Posted Aug 17, 2020 - 10:15 BST

Investigating

We've detected some Monese to Monese transfers that aren't being executed immediately. We’re investigating the issue, and working to resolve it as soon as possible.

Posted Aug 17, 2020 - 09:32 BST

This incident affected: Outgoing transfers and Incoming transfers.