Outbound payments unavailable

Incident Report for Monese Status

Resolved

This incident has been resolved.

Posted Oct 11, 2023 - 07:43 BST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 10, 2023 - 20:38 BST

Investigating

We’re experiencing an issue in making outbound payments at the moment, affecting UK Faster Payments, Monese to Monese Payments, SEPA payments and International Payments. Inbound payments and Monese card payments will still work.

We thank you for your patience while we resolve this issue, and we’ll update this page as soon as we can.

Posted Oct 10, 2023 - 18:50 BST

This incident affected: Outgoing transfers.