UK Faster Payments delayed
Incident Report for Monese Status
Resolved
We can no confirm the issue has been fixed and all payments queued during the incident have been processed.

We apologise for any inconvenience caused.
Posted Oct 25, 2024 - 19:23 BST
Monitoring
Our banking partner has applied a fix and payments are now being processed. We'll continue to monitor the results.

Again we thank you for the patience and apologise for any inconvenience caused.
Posted Oct 25, 2024 - 19:07 BST
Update
The issue continues to be investigated by our banking partner while inbound and outbound UK Faster Payments are still not being processed.

Again we thank you for the patience and will continue to update this page as soon as we can.
Posted Oct 25, 2024 - 17:33 BST
Investigating
Because of an outage with our banking partner, we’re experiencing a problem with inbound and outbound UK Faster Payments at the moment.

We thank you for your patience while they resolve this issue, and we’ll update this page as soon as we can.
Posted Oct 25, 2024 - 15:52 BST
This incident affected: Outgoing transfers and Incoming transfers.