Partner service outage

Incident Report for Monese Status

Resolved

This incident has been resolved.

Posted Oct 10, 2019 - 09:50 BST

Update

We can confirm that this issue has been resolved. We truly apologise for any inconvenience caused.

Posted Oct 10, 2019 - 09:50 BST

Update

We are continuing to monitor for any further issues.

Posted Oct 09, 2019 - 17:57 BST

Monitoring

One of our technical partners has been experiencing a service outage, which affected some customers’ access to the Monese app. Everything should be back to normal now, but we’re still monitoring and we will update this page once we’re sure this has been resolved.

Posted Oct 09, 2019 - 17:56 BST

This incident affected: Monese app.