Degraded performance with updating account balance

Incident Report for Monese Status

Resolved

This incident has been resolved.
Posted Jul 30, 2026 - 05:21 BST

Investigating

Our banking partner is experiencing technical difficulties at the moment, affecting updating balance once the payment is received to your Monese account.

We thank you for your patience while we resolve this issue, and we’ll update this page as soon as we can.
Posted Jul 29, 2026 - 08:08 BST
This incident affected: Incoming transfers.