A fix has been implemented and we are monitoring the results.
Posted Oct 09, 2023 - 13:19 BST
Identified
The issue has been identified and a fix is being implemented.
Posted Oct 09, 2023 - 13:05 BST
Investigating
It’s not possible to access the Monese app on iOS devices at the moment. Card payments, cash withdrawals and receiving inbound payments will still work.
We thank you for your patience while we resolve this issue, and we’ll update this page as soon as we can.