Monese app unavailable on iOS

Incident Report for Monese Status

Resolved

This incident has been resolved.

Posted Oct 09, 2023 - 13:25 BST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 09, 2023 - 13:19 BST

Identified

The issue has been identified and a fix is being implemented.

Posted Oct 09, 2023 - 13:05 BST

Investigating

It’s not possible to access the Monese app on iOS devices at the moment. Card payments, cash withdrawals and receiving inbound payments will still work.

We thank you for your patience while we resolve this issue, and we’ll update this page as soon as we can.

Posted Oct 09, 2023 - 12:03 BST

This incident affected: Monese app.