We can confirm this has been fixed and service has returned to normal.
Posted Dec 05, 2022 - 10:34 GMT
Identified
Due to a technical issue with one of our partners, we’re experiencing a delay on moving money (Monese to Monese) from GBP and RON Monese accounts to EUR accounts this weekend. You'll see a pending payment until its' been fixed. We’re aiming for this to be fixed by Monday morning (5-12-22), after which the service will continue as normal.
This doesn't affect moving money to your GBP or RON accounts, other top-up methods or card transactions.
We thank you for your patience while we resolve this issue, and we’ll update this page as soon as we can.
Posted Dec 02, 2022 - 10:26 GMT
This incident affected: Outgoing transfers and Incoming transfers.