Card transactions service degraded for some customers

Incident Report for Monese Status

Resolved

This incident has been resolved.

Posted Mar 05, 2026 - 09:05 GMT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 04, 2026 - 08:35 GMT

Investigating

Due to a temporary glitch, a small portion of customers may have issues with card transactions.

We thank you for your patience while we resolve this issue, and we’ll update this page as soon as we can.

Posted Feb 27, 2026 - 12:35 GMT

This incident affected: Card payments.