Cash Advance Service Interruption

Incident Report for Monese Status

Resolved

This incident has been resolved.

Posted Aug 16, 2026 - 23:30 BST

Update

We are continuing to monitor for any further issues.

Posted Aug 16, 2026 - 23:29 BST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 16, 2026 - 23:29 BST

Investigating

One of our partners is experiencing technical difficulties, affecting cash advances.

We thank you for your patience while we resolve this issue, and we’ll update this page as soon as we can.

Posted Aug 16, 2026 - 17:27 BST

This incident affected: Cash Advance.