Partner Service Degraded

Incident Report for Monese Status

Resolved

This incident has been resolved.

Posted Jul 12, 2023 - 14:35 BST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 12, 2023 - 11:52 BST

Investigating

One of our partners is experiencing technical difficulties, affecting SMS delivery.

We thank you for your patience while we resolve this issue, and we’ll update this page as soon as we can.

Posted Jul 12, 2023 - 08:37 BST

This incident affected: Monese app, Account opening, and Outgoing transfers.